Data Protection

Foro24: Privacy Policy

1. Overview of Data Protection

The data processing on this website is carried out by the operator of Foro24. The operator's contact details can be found in the “Notice Regarding the Responsible Entity” section of this privacy policy.

1.1 Responsible Entity for Data Collection on this Website

The entity responsible for data processing on this website is:

Foro24
CL Jiminez de Quesada 6
28002 Alcala de Henares, Spain

Email: info@foro24.es

1.2 How Do We Collect Your Data?

Your data is collected when you provide it to us, for example, through contact forms or when creating a customer account. Other data is automatically collected when you visit the website, such as technical data (browser, operating system, access time, etc.).

1.3 What Do We Use Your Data For?

Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior, improve our offers, or display personalized advertising.

1.4 What Rights Do You Have Regarding Your Data?

You have the right to receive free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. You can find more information about your rights in the “Your Rights” section.


2. Hosting and Data Security

2.1 Hosting with Hetzner

Our website is hosted by Hetzner Online GmbH, a provider that complies with strict security and data protection standards. All data collected on our site is stored on Hetzner's servers.

For more information, see Hetzner's privacy policy: Hetzner Privacy Policy.

2.2 SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential data, such as orders or inquiries you send to the site operator. You can recognize an encrypted connection by the change in your browser’s address line from “http://” to “https://” and by the lock symbol in your browser’s address bar.


3. General Information and Rights

3.1 Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the time of revocation remains unaffected.

3.2 Right to Data Portability

You have the right to receive the data that we process automatically based on your consent or a contract in a standard, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent that it is technically feasible.


4. Data Collection on this Website

4.1 Cookies

Our site uses “cookies,” small data packets stored by your browser on your device. They serve to make our website more user-friendly, efficient, and secure. Some cookies are necessary for basic site functions, while others allow us to analyze user behavior or conduct marketing.

You can configure your browser to notify you about the use of cookies and to allow them only in specific cases, reject them in general, or automatically delete cookies when you close the browser. Disabling cookies may affect the functionality of the website.

4.2 Analytics and Advertising Tools

When you visit our website, your browsing behavior may be statistically evaluated. This is primarily done using analytics programs. Details on these tools can be found in this privacy policy.

  • Google Analytics: We use features of the web analysis service Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), which uses cookies to analyze website usage.

  • Facebook Pixel: We use the Facebook Pixel (Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA) to measure conversions.

4.3 Customer Account and Order Processing

When you create a customer account or place an order, we collect data such as your name, address, email, phone number, and payment information to process your order and manage your account.

4.4 Data Transfer to Shipping Providers

To deliver your order, we share your data with the shipping company responsible for the delivery, to the extent that this is necessary for the delivery.

4.5 Payment Service Providers

During the payment process, your payment data is transmitted to the corresponding payment service provider. We use the following service providers:

  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Privacy policy: PayPal Privacy Policy.

4.6 Customer Reviews and Testimonials

If you leave a review, these details may be published along with your name or pseudonym. We reserve the right to review and delete reviews if necessary.

4.7 Newsletter

If you subscribe to our newsletter, we store your email address and other data provided voluntarily, exclusively for the purpose of sending you the newsletter. You can unsubscribe at any time using the unsubscribe link in the newsletter.


5. Your Rights

  • Right of access, correction, and deletion: You have the right to obtain information about your stored personal data and, if necessary, to request its correction or deletion.
  • Right to restrict processing: You may request the restriction of the processing of your data, for example, if you dispute the accuracy of the data.
  • Right to object: You can object to the processing of your data for reasons related to your particular situation.
  • Right to data portability: You may request the transfer of your data to yourself or a third party in a readable format.

6. Changes to this Privacy Policy

We reserve the right to modify this policy to comply with current legal requirements or to reflect changes in our services. The current version will apply to your next visit.